Refund policy

Wrong or Damaged items received

We want you to be 100% satisfied with your Paclio-e-olio purchase. If we made a mistake or the item arrived defective, we will make things right.

At Paclio-e-olio, we accept exchange of damaged products within 2 days of receiving the product.

A discount voucher will be created that you can apply to your next purchase.

Send the returned products properly packed and specifying the order number and contact, email to: paclio.e.olio@gmail.com